To give me the best care

Terms and Conditions

1. Introduction

1.1 You may access and use this website if you agree to be legally bound by the terms set out below. If you do not agree to be legally bound by those terms please do not access and/or use

1.2 The website is only intended for use by people who live in England.

2 Changes to terms

2.1 We may make changes to, including these terms, at any time. You will be legally bound by the updated or amended terms from the first time that you use after we put the changes on-line.

3 Intellectual property rights

3.1 For non-commercial use, including personal use, or for use by a registered charity, a not-for-profit organisation or a public sector body, you may copy, download, adapt or print off copies of the materials, information, data and other content included on You will need to obtain permission in writing from us before you make any other use of content.

3.2 The rights in images, trade marks, trade names, logos included on wecouldbeheroes are owned by us and/or third parties. You will need to obtain permission in writing from the owner before you may use these images, trade marks, trade names, logos in any way.

3.3 By using the embed codes for videos and tools you accept and agree to the following terms:

i) You must not alter, adapt, edit, incorporate, modify or translate the video or tool in any way.

ii) You must not alter, adapt, edit, modify or remove branding.

iii) You must not use the video or tool for purposes that are illegal, derogatory or otherwise objectionable or that bring NHS Brighton and Hove CCG or any third party into disrepute.

iv) You may not indirectly or directly charge users specifically for accessing the video or tool, or otherwise commercialise such content, nor attempt to re-sell wecouldbeheroes content in any way.

v) You may not directly or indirectly suggest any endorsement or approval by wecouldbeheroes of your site or any non-NHS Brighton and Hove CCG entity, product or content or any views expressed within your site or service.

vi) NHS Brighton and Hove CCG has absolute editorial control over all videos and tools.

vii) You should refresh cached content every 24 hours to ensure you have the most up-to-date version.

viii) NHS Brighton and Hove CCG reserves the right to alter, adapt, edit, modify or restrict the availability of Videos for use on third-party sites.

ix) For information about how we track and collect information for video usage on third-party sites, please see our privacy and cookie policies.
These terms may be updated by NHS Brighton and Hove CCG from time to time. Please review them each time you get new wecouldbeheroes embed code.
All title, ownership rights and intellectual property rights in and to NHS Brighton and Hove CCG videos and tools shall remain the property of NHS Brighton and Hove CCG.

4 Disclaimer medical information

4.1 NHS Brighton and Hove CCG provides medical information for use as information or for educational purposes. We do not warrant that information we provide will meet your health or medical requirements. It is up to you to contact a health professional if you are concerned about your health.

4.2 NHS Brighton and Hove CCG does not give medical advice in relation to any individual case or patient, nor does NHS Brighton and Hove CCG provide medical or diagnostic services.

4.3 If you are a medical or health professional then you are encouraged to use NHS Brighton and Hove CCG for general information purposes.  However, you should not rely on material included on and we do not accept any responsibility if you do.

5 Third party websites

5.1 We do not monitor the content of third party websites. Any link provided on is solely for your convenience. We do not accept any responsibility for any third party website.

6 Liability

6.1 We exclude any liability to you should not be available at any particular time.

6.2 We do not accept any liability to you for any of the following types of loss or damage (which you may suffer as a result of your use of whether the losses were foreseen, foreseeable, unforeseen, unforeseeable, known, unknown or otherwise:

(a) loss which arose when you first accessed or registered to use NHS Brighton and Hove CCG (even if that loss results from our failure to comply with these terms or our negligence);

(b) any business loss you may suffer, including loss of revenue, loss of profits or loss of anticipated savings (whether those losses are the direct or indirect result of our default);

(c) loss which you suffer other than as a result of our failure to comply with these terms or our negligence or breach of statutory duty;

(d) any loss suffered due to the default of any party other than us.

6.3 We do not warrant that or any content will be available uninterrupted or error free, that defects will be corrected, or that or its supporting systems are free of viruses or bugs.

6.4 We do not accept any liability to you if we fail, or are interrupted or delayed in the performance of any obligation because of:

(a) the non-availability or failure of any telecommunications or computer services, systems, equipment or software operated or provided by you or any third party;

(b) any other event not reasonably within our control.

6.5 We do not give any commitments or accept any liability to you in respect of wecouldbeheroes content provided by other users of the website or third parties.

7 Remedies

7.1 To the extent that we are practically able to do so, we may terminate your access to any part of at any time without notice if you breach any of the terms. You may terminate your registration for any part of by providing written notice that you wish to terminate your registration to us at the adress on our contact page.

8 General

8.1 If any of these terms are determined to be illegal, invalid or otherwise unenforceable then the remaining terms shall remain in full force and effect.

8.2 These terms shall be governed by and interpreted in accordance with the laws of England.